PRIVACY POLICY
1. Introduction
Hamsarjo (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our Service.
2. Information We Collect
We collect information you provide directly, such as your name, email, phone number, date of birth, gender, location, profile photos, and answers to profile questions. We also collect government-issued ID documents for verification, device information, and usage data to improve the Service.
3. ID Verification
To keep Hamsarjo safe, every member must submit a valid government ID. This information is used only to confirm your identity and age. ID documents are stored securely, encrypted, and are not shown to other users.
4. How We Use Your Information
We use your information to create and manage your account, verify your identity, provide matching and messaging features, process payments, improve the Service, prevent fraud and abuse, and communicate with you about your account or updates.
5. Photos & Privacy Controls
Your profile photos are blurred by default. You choose who can see them, and you can hide them again at any time. We do not sell your photos or personal data to third parties.
6. Sharing Your Information
We do not sell your personal information. We may share data with trusted service providers who help us operate the Service (such as payment processors and verification partners), and when required by law or to protect our rights and safety.
7. Data Security
We use encryption, access controls, and regular security reviews to protect your data. However, no online service can guarantee 100% security. Please use a strong password and keep your login details private.
8. Your Rights
You can access, update, or delete your profile information at any time from within the app. You may also request a copy of your data or ask us to permanently delete your account and associated records by contacting support.
9. Cookies & Tracking
Our website and app may use cookies and similar technologies to remember your preferences, understand usage patterns, and improve performance. You can manage cookie preferences through your browser settings.
10. Children’s Privacy
Hamsarjo is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected data from a minor, we will delete it immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Continued use of the Service after changes means you accept the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at help@hamsarjo.com